Jinan Starma Intelligent Tech Co., Ltd

Company Profile

Jinan Starma Intelligent Technology Co.,Ltd. established in Sep 2009 integrated R&D, design, production,sales,service and total solutions for Fiber laser cutting & woodworking machinery.Our products are sold more than 50 countries, such as European&USA,Southeast Asia, Middle-east markets,receive the user’s consistent high praise &certification. Now Have build "DELL LASER" and "STARMACNC" two famous brand for hot sale in all over the world.

With Integrated Dell laser serves the field of metal and non-metal flexible processing equipment, including laser marking, engraving, cutting, welding, cleaning and cladding. The annual output of large equipment is more than 1000 sets.

Delllaser increases value for your production. Providing excellent products, one-stop service, more professional and more assured.

Our Certificate

Production Market

North America, South America, Europe, the Middle East, South Asia, southeast Asia, Africa

Our Service

1. Pre-sales services:

A. Provide free technical consulting services for users.

B. Provide users with product samples, company profiles, credit certificates, product certificates and other information.

C. Invite users to visit our company to inspect product design, product manufacturing process, product prototype, product testing facilities and quality management system.

D. Invite users to visit the company of the products sold by our company and listen to the opinions of the users.

E. Our company can assign experienced technicians to design and select models for free according to the site conditions and technical parameters provided by users.

2. In-sales service

In the process of product manufacturing, invite the relevant technical personnel of the user to our company to inspect the inspection of each process in the manufacturing process, and provide the product inspection standards and results to the relevant technical personnel of the user.

3. After-sales service:

A. After the products of our company are delivered, we will provide free guidance and installation services (photos and videos are provided) for the products sold by whatsapp, phone, email and video.If the user needs on-site service, we will send professional technicians to on-site debugging service free of charge.

B. Our company is equipped with a high-quality after-sales service team mainly composed of technical personnel.After receiving the user's service information or feedback, make the user satisfied answer and deal with in the shortest time.

C. The warranty period of our products is 3 years.

D. Our products are provided with "three guarantees" service (return, replacement and repair are guaranteed for quality problems of our company).

E. Our company has set up a complaint hotline: (Tel:+86 635-7766063)If you are not satisfied with our after-sales service personnel with the quality and complaint, our company will seriously deal with.